The scheme is an employee benefit ran by your workplace, which offers you the most cost-effective way to buy a brand new electric bike, electric scooter, service bundle and all the safety accessories you need.

The scheme is run via salary sacrifice meaning you won’t pay national insurance – this saves you up to 12%. This reduced cost is simply deducted out of your payslip over 12 or 18 months.

If your annual salary under £50,000, you will save 12% by joining the scheme. If your annual salary is £50,001 or over, you will save 2% by joining the scheme. See the below table for an example of the savings:

In this case, you will need to contact the benefit provider. Unfortunately, we will not be able to give you an update on your application or cancel your agreement for you. If you are not sure if your employer uses a benefit provider, or you are not sure who the benefit provider is, please contact your HR Department.

It is illegal to use an e-scooter on a public road, pavement, cycle lane or bridleway.E-scooters should only be ridden on private land with permission of the land owner. Learn more.

To make an application, all you need is your employer code*. You may have seen this promoted by email or on posters or leaflets around your workplace. Please contact your HR Department if you do not know your employer code.

All you need to do is make an online application where you input your details, how much you’d like to apply for and your employer code. Don't forget to add the cost your mandatory service bundle on to your application value!

Your application will be sent off to your employer, and once approved, you’ll receive your Letter of Redemption by email.

Every company has a different application window, you may have seen this advertised around your workplace or via email. Please contact your HR Department if you do not know when your scheme opens and closes.

This can be different for every company, you may have seen this advertised around your workplace or via email. Please contact your HR Department if you do not know what your scheme’s maximum limit is.

We recommend finding your perfect bike and accessories before applying so you know exactly what amount to apply for. Don't forget to add the cost your mandatory service bundle on to your application value! You can see all of our service bundle prices here.

You cannot amend your application once you’ve been approved, but if you apply for too little you are able to add your own money when you pay at the till. If you apply for too much, you have 24 months to use your Letter of Redemption.

If you are applying for any electric scooter, you would choose our 1 Year Electric ScooterCare. This means you would add £30 on to your total application value.

If you are applying for an electric bike which is £999 or less, you have two options! You can either pick a 1 Year CycleCare for £45, or a 3 Year CycleCare for £100. You would simply add the value (either £45 or £100) of your chosen bundle to your total application value.

If you are applying for an electric bike which is £1000 or more, you have two options! You can either pick a 1 Year Performance CycleCare for £70, or a 3 Year Performance CycleCare for £160. You would simply add the value (either £70 or £160) to your total application value.

Technically once you have submitted your application, you are unable to amend it. What you can do in some cases is cancel your application and reapply for your new amount – however this is not always possible, so we advise that you ask your employer for their cancellation terms and conditions!

As long as you don’t exceed the maximum limit you can technically apply more than once – providing the deductions from your payslip don't take you below the National Minimum/Living Wage. However, depending on your employer it is not always possible to make a second application so you must always check with your HR Department first.

This could happen if your scheme is not yet opened, has already closed, or your employer code is incorrect. Please contact your HR Department who can give you all the information on when and how to apply.

You can get any electric bike or electric scooter available from your local Halfords or www.halfords.com. There is also a huge range of cycle safety accessories available for you to choose from, including:

• Cycle helmets
• Reflectors and lights, including dynamo packs
• Bike locks and chains
• Mudguards and mirrors
• Bags, baskets, phone holders, panniers and pannier racks
• Cycle clothing, shoes, cycle clips and dress guards
• Hydration packs, water bottles and holders
• Bells and bulb horns
• Child safety seats and trailers
• Pumps, puncture repair kits, tyre sealant and cycle tools
• Bike lube and cleaning equipment
• Tyres, inner tubes & wheels
• Pedals, saddles, drivetrain & brakes
• Battery packs and chargers for electric bikes
• Adaptions for disability/mobility issues

Please note to take part in the scheme you MUST use your Letter of Redemption to redeem one of the following service bundles in addition to your chosen products:

• 1 Year Electric Scooter Care (£30)
• 1 Year CycleCare for Electric Bikes Under £1000 (£45)
• 1 Year Performance CycleCare for Electric Bikes over £1000 (£70)
• 3 Years CycleCare for Electric Bikes Under £1000 (£100)
• 3 Years Performance CycleCare for Electric Bikes Over £1000 (£160)

This price must be included when you apply, for example if you are applying for an £500 e-scooter, you must also add a £30 ScooterCare. This makes your application value £530.

You can redeem your LoR at any Halfords Retail Store.

An LoR is exactly what it says - A letter that you use to redeem your chosen products! You will be sent this via email once your application is approved.

You have 24 months from the date of receipt to spend your Letter of Redemption.

No, you can use your Letter of Redemption multiple times over the two year period. This means you can pay in advance for multiple products!

If you have lost your Letter of Redemption, please get in touch with the team at employeebenefits@halfords.co.uk and we will reissue your LoR to the same email address.

You can only use your Letter of Redemption physically in a Halfords Store. At this time you cannot use your LoR to pay for products online.

A ‘salary sacrifice’ is where an employee agrees to give up, or ‘sacrifice’, an agreed part of their salary before tax. This part of their salary will be exchanged for a benefit from their employer – in this case, for the purposes of purchasing an electric bike, electric scooter and/or safety accessories.

A ‘salary sacrifice agreement’ is agreement you will sign when you apply for an e-mobility salary sacrifice. This just lets your employer know that you have chosen to give up, or ‘sacrifice’ an agreed part of your salary in exchange for an electric bike, electric scooter and/or safety accessories.

This is how long you will be sacrificing your salary for – in other words, how many months you will be paying out of your pre-tax salary. For example, if your salary sacrifice agreement is for 12 months, you will be paying for your products in 12 monthly installments over a 12-month period.

These payments will appear on your payslip just like any other benefit, like a pension. However, please note that it will show the cost to you before you have made your 2% or 12% saving – but don’t worry, you will still be making your saving.

This is very unlikely, however every company and employee is different so please speak to your employer for more advice.

We completely understand that life can be unpredictable. If you were to leave your company or be made redundant in your salary sacrifice period, the remaining gross balance would simply be deducted from your last payslip

Yes, you have 14 days to cancel your application from the date that you sign your hire agreement. To do this, please contact employeebenefits@halfords.co.uk with your reasons for cancellations.